Micah J. Child

Fairfield, CA  94533

PROFILE

Strong background in Customer Service, Sales, and working in a professional office environment. Recognized for sales performance and exhibiting honesty on a consistent basis.  Excellent working relationships with management and peers.  Committed to assisting others at all levels to achieve individual and organizational goals.

HIGHLIGHTS OF QUALIFICATIONS:

·               Excellent written and verbal communication skills.

·               Demonstrated flexibility and ability to efficiently and effectively work in a fast-paced environment

·               Detail oriented with strong organizational skills

·               Able to interact effectively with internal and external customers at all levels

·               5 years accumulated office experience.

·               Strong working knowledge of MS Word, Excel and Access

·               Proven ability as a team player

SELECTED ACCOMPLISHMENT AND ACHIEVEMENTS

·               Excellent transition reports from team manager

APPLICABLE SKILLS AND EXPERIENCE

Customer Service/Sales

·               Create customer rapport with effective communication listening techniques

·               Increase customer satisfaction by researching all possibilities and providing resolution that is most

                suitable for all parties

Computer Systems and Software Knowledge

·               Experienced in fast paced office with multi-lines and multi-tasked oriented

·               Setup a working database using MS Works on my laptop to help manage Trip; records, expenses, and to track

                money receivables/payables while working as Cross Country Truck-Driver (O.T.R.)

·               Software: WP 5.0, 5.1, MS Word, Windows 9X, Windows 2000pro, Windows XPpro, Excel, Microsoft Works, and Microsoft Office (up to 2000), Mac OS 9.x, Mac OS X.

§                      Designed, and built a network accessible digital image & video database for internal department use.

PROFESSIONAL EXPERIENCE

Feb. 2003 – Current             Solano Community College-Fine Arts Dept.   Fairfield, Ca

Manager of Fine Arts Film Video & Slide Library Catalog & organize collection. Keep track of collections in circulation. Help to develop policy & procedure pertaining to use & storage of collections. Consult in purchasing decisions of new equipment for use in the library. Perform image, artist, art-movement research as requested. Develop, build, maintain digital image database/archive, and transfer of analog collection into digital archive. Training of instructors in use of digital archive, and smart classroom equipment usage for lectures. Other duties as requested.

May 2000 - January 2002     Providian Financial                                              Sacramento, Ca

Personal Banker Level 2         Report to work on time. Assist customers in gaining more control over debt through various services and products. Meet or exceed company expectations in my job assignments. Positively represent the company.

April 2000 - May 2000          Round Table Pizza                                               Fairfield, Ca

Dough Roller/Cutter               Rollout and cut dough into the crust and pie skins needed for the stores allotment of estimated pizza pie's that were estimated to be sold that day. Clean and sanitize my work area.

April 1999- March 2000       Yellow Cab of Vacaville                                       Vacaville, Ca

Driver.                                      Pick up passengers and safely deliver them to their destinations. Collect Fairs and Keep accurate driver/trip log.

Nov. 1998 - Feb. 1999            Utah Transit Authority                                        Salt Lake City, Ut

Driver/Operator                      Drive daily assigned route or routes. Perform daily safety checks assist passengers when needed, comply with Company, City, Sate, & Federal Regulations. 

Oct. 1997 - Nov. 1998            C.H. Dredge & Co.                                               Salt Lake City, Ut

Over The Road Driver            Perform daily safety inspection. Keep accurate hourly driver log. Receive dispatch via in-truck satellite terminal, make my scheduled pick up and deliveries by designated times, nation wide. Generate and turn in trip reports and end of each delivery.

May 1995 - June 1997          The Church of Jesus Christ of Latter-Day Saints, Pennsylvania Pittsburgh Mission

Fulltime Volunteer Missionary 2 year proselyting missionary work. Weekly volunteer service in the local community, door to door proselyting, referrals follow-ups (member, Media, self, tract). Organizational skills,leadership, time management and scheduling, customer service, and sales skills learned and developed.